Client Type: Vertically Integrated Cannabis Operator (Cultivation + Extraction) Location: Central Valley, California Challenge: Navigating California’s complex licensing structure while building out compliant SOPs across cultivation and extraction.

Client Type: High-traffic Dispensary Group Location: New York Challenge: Elevate floor staff professionalism and consistency while maintaining that a very specific company culture. Staff were friendly, but service was scattered—lacking polish, upsell confidence, and brand voice alignment.

Client Type: Medical-Only Dispensary Location: Oklahoma Challenge: Budtenders were deeply knowledgeable and passionate—but spent too much time overexplaining products to every single patient. Lines got long, checkout times dragged, and the owner was losing revenue and patience.

Client Type: Dispensary Owner-Operator Location: New York Challenge: Owner was stuck in the daily grind—unable to delegate, overwhelmed by staffing drama, and worried the whole business would fall apart if they stepped away. Meetings were unproductive, team goals were vague, and staff accountability was nonexistent.